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The Key to Banking Growth: A Three-Part Guide to Optimizing Your Website for More Conversions

Website Design & Strategy

The Key to Banking Growth: A Three-Part Guide to Optimizing Your Website for More Conversions

Eric Cook by Eric Cook

Chief Digital Strategist

Contact author Full biography

Full biography

Meet Eric Cook

Eric Cook is Chief Digital Strategist at WSI and a former community banker with more than 15 years of industry experience. Since building his first bank website in 1995, Eric has helped financial institutions navigate digital marketing, website strategy, online visibility, and emerging technology. He has led his WSI agency since 2007 and is passionate about helping banks stay relevant in a rapidly changing digital world, including the growing impact of AI. Eric holds degrees from Alma College and Western Michigan University and is a graduate of the Graduate School of Banking at the University of Wisconsin-Madison, where he now serves as faculty. He also teaches and speaks nationwide on digital strategy, innovation, and AI in banking, and is the founder of The LinkedBanker, a mentoring and mastermind community for banking professionals.

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Summary:

For all too many community banks, a website is simply a digital brochure—but it should be much more than that. A well-optimized and conversion-focused website acts as a lead-generation engine, guiding visitors through key actions that support the bank’s strategic growth goals.

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Please enjoy this narrated version of our recent article, read by "AI" for your listening pleasure. And, if you'd like to explore AI strategies like this, get in touch!

Why Website Conversions Matter for Community Banks

Whether you’re looking to expand your commercial lending portfolio, increase mortgage applications, or drive deposit growth, your website plays a crucial role in turning visitors into customers.

In this three-part series, I’ll explore the most important website conversion goals banks should focus on and how to align their digital strategies for better results. Each installment will focus on providing valuable insights into effective conversion strategies for community banks.

What to Expect in This Series

While there can be a number of key conversion goals for a bank website, we’ll be breaking down three major areas where banks often focus their marketing and lead generation efforts:

  1. Commercial Banking Conversions – How to attract and convert business clients looking for lending, treasury management, and other business-focused financial solutions.
  2. Mortgage & Home Loan Conversions – Optimizing for mortgage pre-approvals, loan applications, and first-time homebuyer engagement.
  3. Deposit Growth & Retail Banking Conversions – Strategies to increase checking, savings, CDs, and money market account signups through your website.

Each post will outline the key conversion goals for that banking segment and provide actionable strategies to improve your results.

Setting Yourself Up for Success

As we dive into the topic of conversion and how to ensure that your bank’s website is helping to produce results, it’s good to start thinking about your individual goals and strategic objectives (both in the three areas listed above and any other areas where you need to move the needle). 

As part of the assessment process, these objectives should be used when setting up your tracking metrics inside of platforms like Google Analytics so that you can see what is (and is not) working. By focusing on capturing the results that matter, you’ll be in a much better place down the road to use your findings strategically and improve your conversion efforts.

Part 1 Coming Soon: Driving More Commercial Banking Leads Online

The first installment in this series will focus on Commercial Banking Conversion Goals—how banks can attract business owners and decision-makers looking for loans, cash management, and financial expertise.

Stay Tuned for More!

If your bank is looking to improve website conversions and you’re not sure where to start, we’d love to help. At WSI Digital, we specialize in helping community banks build high-converting websites that drive leads and business growth. Let’s talk about how we can optimize your website for better conversions. Contact us today!

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Please enjoy this narrated version of our recent article, read by "AI" for your listening pleasure. And, if you'd like to explore AI strategies like this, get in touch!

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